Tax season would have been an "absolute disaster" if the state had proceeded with a software update for processing returns that was part of work awarded in a no-bid contract, the revenue secretary told lawmakers this week.
Appearing Wednesday before the Joint Committee on Information Technology, Revenue Secretary Mark Burghart explained why the state decided to end two no-bid contracts totaling more than $100 million with CGI. The state has already paid $28 million on those contracts.
Burghart explained how CGI's software upgrades for processing tax returns were not ready to go live as scheduled by last . . .